Shipping and Refund Policy

Shipping

Our order processing time is  2 to 4 days once an order has been placed. This is subject to change due to demand, holidays, and other disruptions.

Once your order has been shipped, we will provide tracking information. However, once we give it to the shipping carrier we are no longer responsible for shipping delays or disruptions that may be experienced. We will work diligently to resolve the issues on our end as best we can.

Returns & Refunds

Due to the personal nature of our products, we cannot accept returns. If your products arrive damaged, you have an allergic reaction, or you are unsatisfied with your purchase, please contact us immediately at Support@ilawansoaps.com and we will do our best to ensure your satisfaction